Our delivery target is 5 - 10 working days. Please note, if your order was placed on a non-working day or Public Holiday then please allow an extra two days for your order to be processed. Please note that during the Christmas holiday period we will aim to fill all orders received by December 1st in accordance with standard delivery procedures.  Orders received after December 1st could be subject to lengthy delays.

Delivery Costs:

Auckland   
     $4.50
Rest of North Island       $8.00
South Island    $13.50
Australia / International
   $25.00
                        

All customers returning unwanted item/s please be aware that this will be at your own return  delivery cost, and must conducted in accordance with our Online Returns Policy


For security purposes all packages must be signed for on delivery; please take this into account when selecting your delivery address. If you are not in when our couriers first try to deliver, they will leave a card and then attempt to re-deliver. . If your parcel was unable to be dropped off on any of these attempts to deliver please follow the instructions on the card left by the courier to arrange the collection of your order. Please ensure that your details are completed carefully and in full to ensure accurate sending and tracking of your purchase. If the postcode or any part of the address is entered incorrectly, delays or delivery failures may result.

If you have any questions related to your order or delivery or general feedback, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
For International deliveries there may be imposed taxes - if so you will be charged once your parcel has reached your home country. Unfortunately, we have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges you are advised to contact your local customs office.

Australian Customs link http://www.customs.gov.au/site/page5653.asp

If you have any questions related to your order or delivery or general feedback, please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it